Frequently Asked Questions

WHAT CURRENCY ARE THE PRICES DO I SEE ON THE SITE?

All prices are in GBP.

HOW CAN I ORDER?

Choose your product, select add to cart, then buy it, then put your billing information, name address, phone number and proceed to buy.

WHAT PAYMENT METHOD WE ACCEPT?

We accept all major credit cards through our merchant service provider Visa, Mastercard, Amex, Discover, Diners Club, JCB, Apple Pay, Goole Pay.

DO YOU SHIP WORLDWIDE?

No, currently we are serving only in the United Kingdom!

HOW MUCH YOU CHARGE FOR SHIPPING?

Free Shipping

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Orders usually ship within 1 -2 business days from the date orders placed. Your order will arrive approximately 4-8 business days after it’s shipped.

Note - Delivery is dependent on shipping option.

Delays may occur due to Holidays and/or any unforeseen events such as flood or typhoon. Please do note as well that custom inspections can be a factor during shipment.

MAY I GET A TRACKING NUMBER?

Once the order has shipped, we will email your tracking number and tracking website.

Is there any question you have? Fell free to contact us.

Contact Information
Email: hello@japanese-kitchen-knives.com
Phone: +44 7486 129 573
Address: 70 Great Ancoats St, #32, Manchester, M4 5BG, United Kingdom